The Principle: Functionality. In the Motor Pool, we lived by PMCS (Preventative Maintenance Checks and Services). You crawl under the truck and check the differential before you worry about washing the mud off the tires. A shiny truck that doesn't run is just a target.
The Glitch: We are currently run by people who think "Painting the Rocks" is leadership. We see cities spending millions on "Rebranding Campaigns" or renaming schools while the potholes on Main Street swallow cars and the water pipes are still made of lead.
The Fix: Stop rewarding the "ribbon cutting." Real leadership is the boring, unsexy work of maintenance. If you want to impress me, don't show me your new logo; show me your uptime logs.