The Principle: Proximity. In the Corps, a Squad Leader doesn't sit in the radioman's tent; he is on the line. You cannot make good decisions if you aren't cold, wet, and miserable with your men. The moment a leader gets comfortable, they lose touch with reality.
The Glitch: We are ruled by a class of people who have never worked a trade, never run a server, and never worried about the price of gas. They make decisions based on "models" and "polls," not on the dirty, messy reality of life.
The Fix: We need leaders who smell like the shop floor. If you want to fix the VA, make Congress use it. If you want to fix the roads, force the City Council to drive on them.